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Before receiving the product, please unpack and check in front of the Courier. If there is no quality problem, you can sign for it. If there is package damage or product quality after opening
Please take a photo of the problem, and the first time to contact our online customer service, customer service has given you the first time to handle properly.
About Transportation:
Our express default Yunda express or logistics, if you want to send other express please contact customer service to confirm, send the specified logistics please leave a message or remarks
Contact customer service Remarks.
About after sale:
Any questions about our products can contact the online customer service, customer service working time is 8.30-24:00, for three shifts, so please contact online
Customer service Oh, the store's products are not satisfied with the return of customers, to ensure that our products packaging, tags, cardboard and other complete, do not affect our second sales
Sell, otherwise received products will not be returned for processing.
About return and exchange:
If you need to return or replace the goods, please contact the online customer service first, confirm the reason for the return, and fill in the return information, and place in the obvious position of the package.
For unopened products that need to be returned or replaced, the round trip freight is allowed to be borne by the buyer; If the quality of our products is the problem, we bear the round-trip freight
However, you will pay the freight on return first, and we will reissue the freight to you before receiving the goods. If it is found that the product was artificially damaged after returning the goods, I
We do not refund shipping charges.